
Law firms formalize AI partnerships and platforms as core client-service infrastructure
Willkie Farr & Gallagher announced a firmwide collaboration with OpenAI, including rollout of ChatGPT Enterprise and co-development of proprietary AI platforms for legal and business operations. The initiative sits under a dedicated AI and innovation organization and explicitly targets both internal productivity and new client-facing capabilities.
This suggests a near-term opportunity to define your first AI MVP as a proprietary, client-facing capability (for example, an intelligence or workflow portal) rather than just internal experimentation, using an enterprise-grade model partnership as the technical backbone.
highClient expectations will tilt toward firms that can show a formal AI platform, governance structure, and roadmap; continuing with ad hoc tool use risks making your services look dated and less scalable within 12–18 months.
medium