
Aon highlights emerging AI risk and insurance issues for consulting firms
Aon’s Professional Services practice outlines how AI is reshaping consulting delivery models and creating new exposures, including data misuse, model hallucinations, and unclear accountability for AI-assisted advice. The note stresses the importance of aligning AI strategy with risk, legal, and HR, and embedding governance into day-to-day client delivery.
Create an ‘AI risk and readiness’ assessment that can be sold as a front-end to AI strategy or MVP work, mapping current and planned AI use to governance gaps, control requirements, and insurability questions for professional services firms and their clients.
highAdvising on AI without clearly documented governance, human oversight, and incident response may leave your firm exposed if AI-enabled recommendations lead to client losses, particularly as insurers become more sophisticated in scrutinizing AI use.
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