SSagaby INSTRAT360Explore Saga
Shared from Saga · AI signal
Operating modelRelevance · medium2026-08-05
Aon – Professional Services Practice·6 min read

Aon flags new liability and insurance questions as consulting firms embed AI in delivery

Professional ServicesFinancial Services

Aon’s Professional Services Practice highlights that generative and agentic AI are rapidly reshaping how consulting and other advisory firms deliver services and structure teams. The note focuses on emerging risks, including unclear allocation of liability between individual consultants, the firm, and third‑party AI providers when advice or outputs are AI‑assisted. It stresses the need for firms to clarify governance, disclosures, and insurance coverage as they automate research, analysis and drafting previously done by junior staff.

Why it matters for leaders
For a CEO/MD, AI is now a board‑level risk topic, not just an IT or innovation issue. As you replace traditional work with AI‑assisted processes, you must decide what is still a professional judgment vs. what is an AI‑generated artifact, and ensure your contracts, engagement letters and insurance reflect that distinction. This is directly tied to your brand promise and pricing model.
Opportunity signal

Use AI risk and liability clarity as a differentiator by offering clients transparent statements of AI use, validation steps, and insurance posture as part of major proposals and framework agreements.

medium
Risk signal

If you scale AI in consulting without updating engagement terms, governance and coverage, a single AI‑related failure could trigger disputes over who is responsible—the consultant, the firm or the AI vendor.

high
Read the original source
The weekly signal

A visual weekly digest of the AI moves that matter

Curated signals, trends, and what they mean for leaders — one considered email a week. No noise.

Double opt-in. One-click unsubscribe in every email. We never share your address.

Where leaders make sense of AI

See the full picture inside Saga

This is one signal. Saga curates the AI developments that matter for your business, translates them into decisions, and takes you into a real-time strategy room — with a free, board-ready AI Leadership Report to start.

Explore Saga freeRead more signals